The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 23/01/2012
  1 out of 5

  This is some feedback for you about my very poor experience of using Johnlewis.com I ordered an Android tablet from you on the 13th Jan, after checking that it was in-stock on the website. My card was debited and I was informed by email and on the website that the product had been dispatched. On the 20/1/2012 I chased customer services to find out why it had not been delivered, and was told that it was not in stock, and was supplied by a third party vendor. The vendor was out of stock,..

• 22/01/2012
  5 out of 5

  We recently purchased a Tudor mirror from John Lewis after a disastrous experience with Laura Ashley. I am happy to say that the service we received from the store at Bluewater was excellent, as was all communication pertaining to the delivery. The mirror arrived within a few days, in perfect condition and we are delighted with it.
  Thanks John Lewis for restoring our faith in customer service!