The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 23/01/2012
  1 out of 5

  This is some feedback for you about my very poor experience of using Johnlewis.com I ordered an Android tablet from you on the 13th Jan, after checking that it was in-stock on the website. My card was debited and I was informed by email and on the website that the product had been dispatched. On the 20/1/2012 I chased customer services to find out why it had not been delivered, and was told that it was not in stock, and was supplied by a third party vendor. The vendor was out of stock,..

• 27/07/2011
  1 out of 5

  Ordered a dinning table and chair. Given a delivery date on the Tuesday 0700-1400. No one turned up. No one called. Called up at 1405. "Oh sorry your order didn't go through from the internet to the delivery people." "Can I have it delivered on Saturday as I look a day off work?" "No as this does not count as failed delivery as the order did not go round to the delivery people. I have noticed this has been happening recently. We could get it delivered next tuesday" "No I would then have to take..