The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 06/11/2011
  4 out of 5

  I find shopping at John Lewis a good experience generally. The staff are always clued up on the products and very helpful. It makes a real change from part timers on high street stores.
  
  I usually come away from JL feeling that i have been treated like a valued customer and I have peace of mind that I can reurn the goods if there's a problem or if I find them cheaper elsewhere

• 09/09/2011
  1 out of 5

  We recently held our wedding gift list at the cardiff store. Our experience was terrible. The store itself provided a great service it was the after care and giftlist call center in scotland which were terrible. They are completely useless over the telphone. There service has no flexibilty what so ever. We got back from honeymoon and rang john lewis for delivery of items. They said this would take at least two weeks and this wasnt because they were busy, it was just part of their process! Any item..