The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 09/09/2011
  1 out of 5

  We recently held our wedding gift list at the cardiff store. Our experience was terrible. The store itself provided a great service it was the after care and giftlist call center in scotland which were terrible. They are completely useless over the telphone. There service has no flexibilty what so ever. We got back from honeymoon and rang john lewis for delivery of items. They said this would take at least two weeks and this wasnt because they were busy, it was just part of their process! Any item..

• 03/12/2011
  1 out of 5

  I ordered a TV .on the web site it said delivery usualy 7 days.two days later they phoned to say delivery will be 14 days.on the same day i ordered a sound system from Amazon it was delived 2 days later with free delivery. I sent an e-mail to John Lewis to complain but was told it was because they are busy. and thats the best deliveery date. Last time i bother with J.Lewis