The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 21/08/2011
  1 out of 5

  On 18 August I went into my local John Lewis store to purchase a Bosch SMV50C00GB Integrated Dishwasher. I was told that they did not stock it at the branch and that I should order it on their website. I went home and did exactly that. On 21 August I received an email from them - "For your protection, all orders taken on our website are security checked to authenticate the information and the details provided. Unfortunately, the details you provided have failed our checks and we're unable to complete..

• 19/10/2011
  1 out of 5

  Washing Machine
  did not turn up on named date. Had taken day off work to recieve it
  Driver rang at 8 in evening to say it wouldn't be delivered. I said that was not acceptable. He then said would deliver....and didn't.
  Customer services
  then said would not deliver for another week...i said would cancel order
  so they then said it would come special courier that day....still waiting
  This has happened not just this once but twice...with previous washing machine bought from John Lewis exactly same thing happened. Will never buy anything like this from John Lewis again