Welcome to furniture 123, the UK’s leading online furniture and beds store, founded in 1999. With over 19,000 products available, we have living room furniture, coffee tables, dining furniture, bedroom furniture, beds, wardrobes and more for sale this Autumn! Everything in our online store includes free UK delivery, and we offer next day delivery on over 3000 products!

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 10/01/2011
  2 out of 5

  I have had a horrendous experience with Furniture123 and I would not encourgae anyone to buy anything off them. I ordered a sofa off them a year ago. I paid and it was delivered. Six months later part of the sofa broke and the springs underneath snapped. After a few emails/phone conversations and me chasing them they agreed they would deliver. I still don't have the replacement sofa and that was 3 months ago. I have tried arranging delivery so many times and they either don't show up or show..

• 10/10/2011
  1 out of 5

  Ordered a Next Day Delivery item on a Sunday (therefore would be expected delivery on Tuesday) but actually requested they deliver on the Friday as I had a day off-work. No communication after placing order and waited in all day Friday on the order arriving. By mid afternoon (and after finding reviews on here) I called to check my order was actually out for delivery. Spoke to call centre in Phillipines who could not tell me anything - just advised waiting in until 6pm as the delivery could still arrive. Whole day wasted waiting in for a non-existant delivery. Called various times after this and was fobbed off or told nothing about my order or why it had not been delivered. They claim there are no supervisors or managers and they are unable to transfer you to UK head office or give you a phone number. Requested on two occasions that they get someone from head office to phone me (never happened). Also emailed and never got a response. Eventually got a call from Phillipines 9 days after ordering to say the product had been discontinued! No apology for wasting my time waiting in for a delivery or not communicating any problem with my order. They then informed me it may take a month to refund my payment - they really know how to wind people up! Called back again demanding answers and immediate refund - after speaking to someone in Phillipines, all of a sudden an English guy came on the phone (so they obviously lie to you that they are unable to put you through to someone in UK) wh