The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 03/01/2012
  1 out of 5

  Placed an order of a Miele T7644C Condenser Tumble Dryer as stated 10 were in stock, upon ordering I chose a delivery slot (this friday) and then got confirmation email through.
  
  Upon reading confirmation email delivery was changed to nearly 3 weeks time, Due to birth of baby I then rang & questioned this as I had only ordered as delivery could be allocated to suit myself.
  
  No apologies at all & John Lewis took the funds from my account even though it clearly states on their site they do not take funds until item is dispatched.
  
  Very disappointed & will be the last time I ever order from John Lewis, Customer services were useless & said even the new delivery date was a 'maybe' so cancelled the order straight away

• 08/01/2012
  5 out of 5

  Me and my husband went to john lewis at home for the first time , as we have been shopping with john lewis for many years. We went today to look for a light for our new bedroom there was a lovely girl on the section with blond hair she must have spent half an hour with us she was very honest about the lights and made sure we went home with the right one most definitely best customer experience we have experienced , i cant for the life of me remember her name but my husband thinks its christina Big thankyou from joan and ken be back soon