As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 23/12/2011
  1 out of 5

  For the second year in a row M & S have let me down with delivery of Christmas hampers. Despite placing the orders on 3rd December and the order being confirmed, I was notified on 18th December that they would not have enough stock to deliver both hampers so only one would be delivered. On 23rd December I was informed that the remaining hamper would not be delivered either (no reason) but then shortly afterwards I received another email informing me that the hamper had been delivered in error but that the foodstuffs had not been stored at optimum temperature so could I contact the recipients and ask them to destroy the foodstuffs!!
  I won't bother next year

• 24/09/2011
  2 out of 5

  this is the second time I've shopped at M&S in Singapore in two years. I'm an Australian resident and purchase many items online on a regular basis, but this is my only chance to see a wider range of clothes and to test sizing. Be aware that the Singapore stores charge a premium of about 40% over the online/UK store price. In my experience (Dubai and HongKong stores) this is not generally the case. From my research it isn't due to local consumption tax either, as this is very low. Interesting that..