The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 19/10/2011
  1 out of 5

  Washing Machine
  did not turn up on named date. Had taken day off work to recieve it
  Driver rang at 8 in evening to say it wouldn't be delivered. I said that was not acceptable. He then said would deliver....and didn't.
  Customer services
  then said would not deliver for another week...i said would cancel order
  so they then said it would come special courier that day....still waiting
  This has happened not just this once but twice...with previous washing machine bought from John Lewis exactly same thing happened. Will never buy anything like this from John Lewis again

• 28/08/2011
  1 out of 5

  Two years ago I purchased some kitchen equipment including a gas hob for a new fitted kitchen from John Lewis at Cribbs Causeway.The Gas Hob was made by John Lewis. We particularly chose this model as it had a cast iron pan stand and we were advised that it would last longer. Some weeks ago the cast iron pan stand broke! We tried contacting the service number for help and advice. But although we telephoned them several times they failed to call back until my husband, who has terminal cancer,got..