The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 28/08/2011
  1 out of 5

  Two years ago I purchased some kitchen equipment including a gas hob for a new fitted kitchen from John Lewis at Cribbs Causeway.The Gas Hob was made by John Lewis. We particularly chose this model as it had a cast iron pan stand and we were advised that it would last longer. Some weeks ago the cast iron pan stand broke! We tried contacting the service number for help and advice. But although we telephoned them several times they failed to call back until my husband, who has terminal cancer,got..

• 24/01/2012
  1 out of 5

  ordered 2 pairs size 5 nike trainers via john lewis.com colledted them from the watford branch, my mother tried a pair on said too small so on my way to return these they fell out of the box to my horror they had been worn caked in mud just disgusting, i was snubbed for asking for a manager, no appology after kicking off it was reluctently agreed to investigate through .com i asked for reply in writing, to date i have not herd anything
  
  class distinction also you are treated by how much money you look like you have or spend
  the only proffesional was an indian guy who meant his appology, the rest were nasty dident care another company who are "political" "controlled"cause distress bully people.
  mean braising
  
  sickening they have got away with this, however i do think there are a few staff that are genuine the rest worship moneya wage amongst power degrading acting superior lets face it there not harrods and never will be who provide an excellent service